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Privacy Policy

1. Introduction

Welcome to Carpet Cleaning Brooklyn . We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], use our services, or interact with us in any other way.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.


2. Information We Collect

We collect the following types of information:

a. Personal Information

We may collect personal details such as your name, phone number, email address, physical address, and payment information when you:

  • Book a carpet cleaning service
  • Contact us for inquiries or support
  • Subscribe to our newsletter or promotional emails

b. Non-Personal Information

We collect non-personal data automatically when you visit our website. This includes:

  • Browser type
  • IP address
  • Pages visited on our site
  • Time and date of visits
  • Referral sources

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and manage advertisements. You can adjust your cookie settings in your browser to decline cookies if preferred.


3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, manage, and improve our carpet cleaning services
  • To process payments and send booking confirmations
  • To communicate with you regarding appointments, promotions, and customer service requests
  • To analyze website performance and optimize user experience
  • To prevent fraud, ensure security, and comply with legal obligations
  • To personalize advertisements and promotional materials
  • To enhance customer engagement through surveys and feedback requests

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in payment processing, email communication, website hosting, and marketing.
  • Legal Authorities: When required by law, such as responding to court orders or government requests.
  • Business Transfers: In case of a business merger, acquisition, or asset sale.
  • Advertising and Analytics Partners: To improve the relevance of our advertisements and track user behavior on our site.

5. Data Security

We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement:

  • Secure socket layer (SSL) encryption for financial transactions
  • Firewalls and secure data storage mechanisms
  • Limited access to personal information by authorized personnel only
  • Regular security audits and updates to protect against cyber threats

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to legal or contractual obligations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails.
  • Restrict Processing: You may request limitations on how we use your data.
  • Data Portability: You may request your data in a structured, commonly used format.

To exercise these rights, please contact us at [Insert Contact Email].


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any linked websites before providing personal information.

Additionally, we may use third-party services, such as Google Analytics and Facebook Ads, which collect user data independently. We recommend reviewing their privacy policies for further information.


8. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have collected personal data from a child, please contact us so we can take appropriate action.

If a parent or guardian becomes aware that a child has provided us with personal data without their consent, they should contact us immediately, and we will take the necessary steps to remove such information from our records.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify users of significant updates through email or a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how we are protecting your personal data.


10. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using our website, you consent to this transfer of data. We take measures to ensure that your data is treated securely in accordance with this Privacy Policy.


11. Retention of Data

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we securely dispose of it.


12. Governing Law

This Privacy Policy is governed by the laws of the United States and the state of New York. Any disputes arising from this policy will be resolved in the appropriate courts of New York.